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How Can I Troubleshoot Video Playback Problems?
Here are some easy steps to troubleshoot any video playback issues you may be experiencing: Reset your connected device. Reset your cable modem. We recommend unplugging the power for at least 30 seconds. If applicable, reset your router. We recommend ...How Can I Troubleshoot Audio Problems?
Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@cineverse.com with the following info: The make and model of the connected device you’re using. The make ...How Can I Troubleshoot Video Playback Problems?
Here are some easy steps to troubleshoot any video playback issues you may be experiencing: Reset your connected device. Reset your cable modem. We recommend unplugging the power for at least 30 seconds. If applicable, reset your router. We recommend ...Roku Device Compatibility with Cineverse
Cineverse is available with all Roku software versions from 6.2 and up. On the Roku player you can go to Go to Settings Go to System Select "About" There you will see the software version of the Roku player. If your Roku's software version is below ...Cineverse Says My Email is not Valid
If you receive the error message “Failed to login. Invalid credentials," it means that your email is not registered to an account with Cineverse or you entered the wrong password. You can register for a Cineverse account by clicking "Sign Up Now" ...
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How can I contact support?
We are available for phone and chat support from 8am EST - 11pm EST, Monday through Friday. Please also feel free to reach out to us via email with any inquiries you may have regarding Cineverse. Email: support@cineverse.com Phone: +1 424 - 415 - ...How Can I Watch Cineverse?
Cineverse is accessible across a broad spectrum of platforms, including your favorite browser, select Android and iOS mobile & tablet devices, as well as Roku, Samsung Smart TVs, and more. If your favorite device isn’t currently supported, let us ...What is Cineverse?
Cineverse is a free ad-supported streaming service dedicated to bringing you the best movies and TV shows from around the world. Whether you want to unravel ancient mysteries, pump up your adrenaline with some unmissable action, walk down TV memory ...How Do I Sign In?
Signing in on the Cineverse website Go to Cineverse.com and in the top right-hand corner click "Login" You'll then be prompted to sign in using your email and password. If you do not have a Cineverse account yet, click "Sign Up Now" and follow the ...How Will the Monthly Subscription Charge Appear on My Credit Card Statement?
It’ll say “Best Purchase Ever,” of course. Seriously though, it should read “MATCHPOINT TV” in the purchase detail information.