Resolve Issues

Account Issues

• Why Aren't Subtitles Available for the Title I Want to Watch?
• Where Can I Submit A Question or Request Specific Content?
• I Have a Problem with my VIP/Premium Subscription Purchase
• Cineverse Says My Email is not Valid

Device Issues

• Roku Device Compatibility with Cineverse
• Roku: Manually Set Connection Speed
• The Video Quality Doesn't Look Very Good.
• How Can I Troubleshoot Video Playback Problems?
• How Can I Troubleshoot Audio Problems?
• I'm Experiencing Slow Video Playback

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How Can I Troubleshoot Video Playback Problems?

• How Can I Troubleshoot Video Playback Problems?

How Do I Report Streaming Problems?

• How Do I Report Streaming Problems?

Experiencing Audio Problems

• Experiencing Audio Problems

I'm Experiencing Slow Video Playback

• I'm Experiencing Slow Video Playback

Roku Device Compatibility with Cineverse

• Roku Device Compatibility with Cineverse